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Customer Service is working from Monday to Friday: 8:30-13:00 / 14:30-18:00.
Collistar SpA recognizes the importance of protecting the personal data of our Customers (e.g. identification data) as well as financial information (e.g. credit card number).
For this reason, Collistar SpA adopts specific policies and security measures to protect your personal data.
We inform you that Collistar SpA does not collect personal data (and consequently does not accept online orders) from anyone under the age of 18. We kindly ask people who are under the age of 18 not to proceed with the insertion of their personal data (and not to proceed with the online purchase) and to ask adults to proceed with the required procedures.
To be cognizant of how Collistar SpA uses the information you provide, please read the following.
This website is operated by Collistar SpA through its offices in Milan at GB Pirelli 19
What are cookies?
Cookies are small text files that the sites you visit send to your computer where they are stored and then sent back to these sites the next time you visit them. Cookies are used for several purposes, have different characteristics and can be used both by the owner of the site that you are visiting and by third parties.
This document contains all the necessary information on the cookies installed through this site, and instructions on how to manage your preferences concerning them.
Cookies used by this site
Technical cookies not requiring consent
- Cookies closely related to the activities necessary to operate the site and to provide the service.
- Cookies linked to saving preferences and optimization
- Statistical cookies used directly by the website operator to gather series of data: for example Google AdWords, Google Analytics e Mailchimp. Please refer to the related policies that can change periodically and that it is therefore advisable to consult over time, where further detailed information is specified: http://www.google.com/policies/technologies/ads/; https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage; http://mailchimp.com/legal/privacy/.
Technical cookies do not require consent so they are installed automatically when you visit the website.
Cookies requiring prior consent
All other non-technical cookies, different from the above mentioned ones, can only be installed or activated if the user has given explicit prior consent the first time they browse the website. Consent may be given generally, as explained on the cookie notification banner on our homepage (by clicking the OK or the X button; or by continuing to browse, including by scrolling down the page or via a link); it may also be given or denied selectively, following the instructions below. The website keeps track of this consent when you return to it later. You may, however, revoke all or part of the consent given at any time.
Third-party cookies are also installed via this website; you can give your consent for all third-party cookies by continuing to browse or closing this window.
- Behavioral advertising cookies: They are used to send advertisements in response to the interests shown by the user while browsing the Internet (OBA).
- Retargeting cookies: They are used to send advertising to users who have visited the site previously.
- Social network cookies: They are used to share content on social networks.
- Statistics cookies: They are used also in disaggregated form by third parties for statistical purposes.
Remember that you can disable and/or delete cookies using your browser settings, or disable and/or delete individual “non-technical” cookies issued by third parties by visiting the European Interactive Digital Advertising Alliance (EDAA) website: www.youronlinechoices.eu.
For more information on cookies and how to manage them, visit www.aboutcookies.org.
If you don’t know the name or version of the browser you are using, click on “Help” at the top of the browser window to find all the information you need.
However, if you do know which browser you are using, click on the relevant link to open the cookie settings page.
Internet Explorer (link to http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies)
Google Chrome (link to https://support.google.com/chrome/answer/95647?hl=it&topic=14666&ctx=topic)
Mozilla Firefox (link to https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie)
Safari (link to https://support.apple.com/kb/PH17191?locale=it_IT & viewlocale = en_US)
Opera (link to http://www.opera.com/help/tutorials/security/cookies/)
Please be aware that if you do not consent to us using the cookies, certain functions and pages on our site may not work correctly.
Collistar SpA uses appropriate security measures to protect the information you give us. However, while Collistar SpA takes all reasonable steps to protect your information, you recognize that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and shall not hold Collistar SpA responsible for any breach of security unless this is due to the negligence of Collistar SpA.
PERSONAL DATA RELATED TO REGISTRATION
1. Source of data
You have directly provided the personal data collected by Collistar SpA in order to register with the website of Collistar SpA to receive announcements and communications by email.
If the personal data should change, please write to the address given below and communicate the modifications in order to enable us to keep your personal data updated.
2. Purpose of data processing
The personal data you provide, with your specific consent, may be processed by Collistar SpA in order to register to the website to receive Collistar SpA communications and announcements by email.
Collistar SpA may process the personal data you provide for the following purposes:
a) to proceed with your purchase request, with reference to the processing of the request and the required legal, administrative, accounting and fiscal activities;
b) to be able to manage correspondence and service communications with you;
c) to be able to verify that the data provided for the transaction is complete, valid, correct, and to avoid computer fraud.
3. Methods of processing data
Related to the above-mentioned purposes, your data will be collected by electronic means, on secured systems and will be processed in both paper and electronic formats, duly protected.
Furthermore, if you consent to the insertion of your personal data in the Collistar SpA Customer database, this data may be used for statistical and market analysis, and may be processed in an aggregated form or not.
4. Obligatory or optional nature of providing data
The requested data is required in order to complete the online registration. Failure or refusal to provide them will render it impossible to fulfil your request.
To complete an online order, you need to provide the data requested. Failure or refusal to provide them will render it impossible to proceed to the online purchase. Information that is optional for online purchasing, and analysis and direct marketing purposes mentioned above will be clearly specified. You may choose not to provide us with such optional information and still continue with your online purchase.
5. Categories of persons to whom the data provided may be communicated
Your personal data will be processed by Data Managers and Processors of Collistar SpA or third parties acting as services providers for the above-mentioned purposes.
Moreover, your data may be communicated to third parties, in Italy or abroad, including to companies belonging to the Collistar Group, consultants and employees who support Collistar SpA in the management of the transaction (mainly suppliers of Internet services and shipping agents), banks for the management of payments and collections related to the order and to consultants, suppliers of direct marketing or computer services in general. Your data will not however be transferred to third parties for promotional purposes.
Furthermore, if you consent to the insertion of your personal data in the Collistar SpA Customer database, this data may be used for statistical and market analysis and direct marketing activities.
The Collistar SpA Customer database, the property of Collistar SpA, is available exclusively to Collistar SpA or Companies operating as Data Managers on behalf of Collistar SpA in the collection and use of information as a function of managing the relationship with customers.
6. Owner and manager of the processing
The owner and manager of the processing is Collistar SpA, based in Milan Via GB Pirelli n. 19 tax code 10267000155.
We wish to inform you that you are owner of the rights that are indicated in Article 7 of Legislative Decree 196/2003.
In particular, you have the right to obtain from Collistar SpA confirmation as to whether or not personal data concerning you exist in the company database; you have the right to obtain communication of the data in intelligible form, to be informed of the source of the personal data and the logic applied to their processing; you have the right to obtain deletion, anonymization or blocking of data that has been processed unlawfully as well as to the updating, rectification or, where interested therein, the integration of the data; you have the right to object, in whole or in part, on legitimate grounds, to the processing of the same.
With reference to the above mentioned processing, should you wish to exercise your rights or should you wish to receive an updated list of the data communication recipients you can contact the following address Collistar SpA - Via GB Pirelli 19-20124 Milan, or via e-mail firstname.lastname@example.org
Furthermore, if you consent to the sending of promotional materials, you can object to such processing at any time, free of charge, requesting the deletion of your data from the mailing list by selecting the "unsubscribe" link that you will find in any communication or by writing to Customer Care as indicated in above.